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Business Code Reclassification

Wrong NCCI classification codes can quietly cost your business thousands of dollars per year in excess workers' comp premiums. We identify and correct coding errors to lower your costs.

How NCCI Codes Determine Your Workers' Comp Cost

Workers' compensation premiums are not calculated on a flat rate. Instead, every employee is assigned an NCCI classification code based on the type of work they perform, and each code carries a different rate per $100 of payroll. These rates reflect the statistical risk of injury associated with each type of work.

The difference between codes can be dramatic. For example:

  • Code 8810 (Clerical): Rate approximately $0.15–$0.30 per $100 of payroll
  • Code 5183 (Plumbing): Rate approximately $6.00–$10.00 per $100 of payroll
  • Code 5403 (Carpentry): Rate approximately $12.00–$18.00 per $100 of payroll
  • Code 5183 applied to office staff who also do some field work: Significant overpayment

When employees are assigned to codes that are too broad, too high-risk, or simply wrong for their actual job duties, your premium can be inflated by tens of thousands of dollars annually.

Common Classification Errors

NCCI code errors arise in several common scenarios:

  • Broad initial classification: When a new policy is written, agents sometimes use a single broad code for simplicity, even when employees perform multiple types of work with different risk profiles.
  • Business evolution: As businesses grow and change, the mix of work activities changes β€” but policy codes may not be updated to reflect new lower-risk activities that could qualify for separate classification.
  • Administrative vs. field staff: Employees who spend significant time doing office or administrative work can often have a portion of their payroll assigned to clerical codes, dramatically reducing that portion's premium rate.
  • Dual classification opportunities: NCCI rules allow β€œdual classification” in some circumstances where an employee genuinely performs two distinct types of work. Missing this opportunity means overpaying.
  • Owner/officer classifications: Executive officers in New York have special rules regarding minimum and maximum payroll for workers' comp purposes. Errors in applying these rules are common.
  • Subcontractors misclassified as employees: When subcontractors without their own insurance are included in your payroll, they are often lumped into your highest-rated code by default.

The Reclassification Process

Step 1: Operations Analysis

We begin by thoroughly understanding your business operations β€” what work is performed, by whom, in what proportions. We gather job descriptions, payroll breakdowns by job type, and information about any subcontractors or specialized operations.

Step 2: Code Comparison

We compare your actual operations and employee duties against NCCI's Basic Manual definitions for all applicable codes. Where current assigned codes do not match actual job duties β€” or where better-fit codes exist β€” we document the discrepancy and the basis for the proposed change.

Step 3: Premium Impact Analysis

Before filing any correction, we prepare a detailed analysis of the premium impact of the proposed reclassification. This shows you the projected annual savings and the retroactive refund potential, helping you understand the return on investment before we proceed.

Step 4: Correction Filing

We file a formal classification change request with your insurer, supported by the documentation from our analysis. We track the request through the insurer's underwriting process and ensure that approved changes are reflected in your policy and any earned premium adjustments are issued.

Connection to WCB Penalties

Classification errors can sometimes have an unintended WCB penalty dimension. If a classification error results in a finding that certain workers were not properly covered under your policy, the WCB may assess a penalty for the uncovered period. Conversely, correcting a classification error may resolve a coverage dispute with the WCB.

We coordinate classification correction work with any active WCB penalty matters to ensure a consistent and strategic approach.

Free Code Review

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Frequently Asked Questions

What are NCCI classification codes and why do they matter?

NCCI (National Council on Compensation Insurance) classification codes categorize employees by the type of work they perform. Each code carries a different rate per $100 of payroll β€” codes for high-risk work like roofing have very high rates, while codes for clerical workers have very low rates. Being assigned the wrong code can mean you pay dramatically more than you should.

How do I know if my employees are classified correctly?

The best way to know is a professional classification audit. We review your operations, employee job duties, and current assigned codes to identify any mismatches. Common signals that you may be overclassified include: paying workers' comp rates that seem high relative to competitors, having a diverse workforce assigned to one or two broad codes, or having operations that have changed since your policy was originally written.

Can I get a refund if I was overclassified?

Yes. If a classification error is confirmed, you are entitled to retroactive premium adjustments for the current policy year and, in many cases, prior policy years. The time period for which retroactive corrections are available depends on state regulations and the specific circumstances, but 1–3 years is common.

What is the reclassification process?

We begin with a detailed review of your operations and employee duties, then compare those duties to NCCI's classification definitions. Where mismatches are found, we file a classification change request with your insurer and follow through to ensure the change is processed and any refunds are issued.

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